Rod Hayward is a Professor of Public Health and Internal Medicine at the University of Michigan and a Senior Investigator at the Center for Clinical Management Research at the Ann Arbor VA HSR&D. He received his training in health services research as a Robert Wood Johnson Clinical Scholar at UCLA and at the RAND Corporation, Santa Monica. His current and past work includes studies examining measurement of quality, costs and health status, environmental and educational factors affecting physician practice patterns, quality improvement, and physician decision making. His current work focuses on quality measurement and improvement for chronic diseases, such as diabetes, hypertension and heart disease, especially on implementing and supporting more personalized patient-centered primary care.